Accessibility at Mortlake Florist
Our Commitment to Digital Accessibility
At Mortlake Florist, we believe that everyone should be able to enjoy the beauty of flowers with ease, regardless of their abilities. Our dedication to accessibility ensures that all Mortlake customers can order from Mortlake Florist online without barriers. We are committed to creating an inclusive online experience, so every visitor can interact with our website and services effortlessly.
Adherence to WCAG 2.1 AA Standards
To deliver a truly accessible online experience, Mortlake Florist continually works to meet the Web Content Accessibility Guidelines (WCAG) 2.1 at the AA standard. These internationally recognised guidelines help us ensure that our website’s content is perceivable, operable, understandable, and robust. By meeting these guidelines, we strive to provide accessible content and seamless ordering for every customer, regardless of ability or device.
Screen Reader Compatibility
The accessible Mortlake Florist website is designed with compatibility for the most commonly used screen readers, including JAWS, NVDA, and VoiceOver. All images contain descriptive alt text, headings are clearly structured, and site navigation is logical and predictable. This enables customers who rely on assistive technologies to comfortably browse, select products, and complete their floral orders online, just like any other customer in Mortlake.
High Contrast and Clear Design
Visual accessibility is important to us. Mortlake Florist’s website features high contrast text and background colour schemes to support optimal readability for users with visual impairments, colour blindness, or those who simply appreciate clear design. Our fonts are chosen for legibility, and adjustable browser settings are fully supported, allowing visitors to customise their viewing experience according to their needs.
Ordering Flowers Should Be Easy for Every Customer
We understand that flowers bring comfort, joy, and celebration to every occasion. By making the accessible Mortlake Florist website easy to navigate and usable for all, we ensure that our entire Mortlake community can place orders online – without frustration or limitation. Whether you are browsing for a local delivery, planning an event, or simply exploring our selection, accessibility remains at the heart of our approach.
Ongoing Improvements and Feedback
We view accessibility as an ongoing commitment. Mortlake Florist regularly reviews and updates our digital accessibility measures, using both automated tools and user feedback to find new ways to remove barriers. Should you encounter any difficulty accessing our floral products, information, or checkout process, please let us know. Your feedback is vital in helping us deliver an ever-better accessible Mortlake Florist online experience.
Contact Us for Accessibility Support
If you have suggestions, encounter accessibility barriers, or require assistance to complete your online order, we invite you to reach out using our contact page or web form. Our helpful staff will respond as quickly as possible to assist with any accessibility needs, providing support and alternative solutions as required. Thank you for choosing Mortlake Florist – where accessibility and customer satisfaction bloom together.
