Mortlake Florist Cookie Policy

Our Use of Cookies

At Mortlake Florist, we are committed to providing all our customers with a smooth, personalized, and enjoyable online shopping experience when ordering flowers or related gifts from our website. To achieve this, our website uses cookies and similar technologies that play a vital role in enhancing functionality, analyzing performance, and supporting our marketing initiatives. This Cookie Policy explains what cookies are, what types we use, and how you can manage your cookie preferences while shopping with Mortlake Florist.

What Are Cookies?

Cookies are small text files that are placed on your device by websites you visit. These files store information about your browsing session, which can be retrieved on subsequent visits to help tailor your experience. Cookies can be set directly by the website (first-party cookies) or by third-party providers (third-party cookies). While cookies do not typically store personal data, they may help Mortlake Florist recognize your device, remember your preferences, and deliver a more convenient and personalized experience each time you visit our shop online.

Types of Cookies We Use

To provide the best online flower ordering experience, Mortlake Florist uses the following categories of cookies:

Essential Cookies

These cookies are necessary for the website to function properly. They enable core functionalities such as secure log-in, shopping cart management, and checkout processes. Without these cookies, aspects of our site would not operate as intended, and you would not be able to place orders online or access certain services.

Analytical Cookies

Analytical cookies help us understand how visitors navigate and interact with our website. By collecting data on site usage, such as which pages are visited most frequently and how users arrive at the site, these cookies provide us with valuable insights. The information aggregated by analytics cookies helps Mortlake Florist improve website performance, troubleshoot issues, and ensure we offer content and features that matter most to our customers.

Marketing Cookies

Marketing cookies are used to deliver relevant advertising and promotions based on your expressed interests and browsing behavior. These cookies track your activity across our website and, in some cases, across other websites, helping Mortlake Florist tailor special offers or recommend products that suit your preferences. Marketing cookies also help prevent the repetition of ads and measure the effectiveness of advertising campaigns.

How Cookies Benefit the Mortlake Florist Shopping Experience

Cookies play a critical role in making the online ordering process at Mortlake Florist seamless, secure, and enjoyable. From remembering the items you’ve added to your cart to providing you with tailored recommendations and simplifying repeat orders, cookies help us better serve our customers in Mortlake and beyond. By analyzing how you interact with our site, we are able to continually improve our website’s ease of use and product offering.

Managing Your Cookie Preferences

Your privacy and control are important to us. When you first visit the Mortlake Florist website, you may be presented with a banner or pop-up that allows you to manage your cookie preferences. You can accept all cookies, select only certain types (such as disabling marketing or analytics cookies), or refuse non-essential cookies entirely. You can also change your preferences at any time by adjusting your browser settings to block or delete cookies. Please note that blocking some types of cookies, especially essential cookies, may impact the functionality and features of the Mortlake Florist website and may limit your ability to place orders online.

Updates to This Policy

Mortlake Florist may update this Cookie Policy from time to time to reflect changes in technology, legislation, or our operational practices. We encourage you to review this policy regularly to stay informed about how we use cookies and similar technologies to enhance your shopping experience.